FAQ's

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Some airlines will allow you to book your own travel arrangements for your pet, but most will not. Most airlines require you to work with a professional pet transporter because they do not have the staff to help you understand all of the requirements for your pet’s travel. Most countries have specific regulations and the airlines will not ensure that these specific requirements are met. Because we are experts in pet travel, most airlines rely on us to ensure the documentation is done properly, which makes the check-in process for your pet easy on you and the airline. The use of a professional pet relocation services will ensure that your pet’s travel is as smooth as possible and help avoid travel delays, extended dog quarantine periods and custom clearance issues in the destination country.

In pet-friendly aircraft, the same air is circulated through the cabin and in the cargo. These flights are climate-controlled and pressurized. Each airline must meet the (IATA)  International Airline Transport Association’s requirements to accept pets, including climate-controlled areas and a pressurized cargo hold.  We transport by air and ground both.

It may seem that a pet relocation company is the more expensive option, but in the long run we save you money by avoiding mistakes and issues that can cause additional expenses along the way.  A pet relocation agent will charge you a reasonable booking fee which includes our professional assistance throughout your pet’s relocation.

Yes. Relocating your pet by air is safer and less stressful than a long road trip in the back of a van filled with other animals. Just as the statistics show for humans, flying is safer than driving for pets as well.  In fact, the US Department of Transportation says that two million animals travel on commercial flights each year and Air Cargo World did a recent study that showed less than .01 percent of pets that fly have an incident.

Most pets fly in the live animal cargo hold. Depending on destination, service requested, pet size
and weight, some pets can fly in-cabin throughout the continental US.            

No, absolutely not. Sedatives suppress the respiratory system of the pets and often cause disorientation. Most airlines will not accept your pet if they are sedated.

One of the most important things you can do is get your pet acclimated to their crate.

There are 196 countries in the world today and if the airlines fly pets there, the airport accepts live animals and there are no pet importation bans we can help you get your pet there.

We can send a pet from coast to coast without ever taking to the air, although we recommend flying pets over driving for long distances. Our network of pet relocation professionals allows us unlimited flexibility in transporting your precious cargo.

We use only commercial airlines with excellent reputations in live animal care.  All of the planes have pressurized, heated and air conditioned cargo holds with a designated area exclusively for live animals.  Your pet breathes the same air as the passengers on the plane.

If your pet requires medications, we ask that you provide us with a list of the medications they take as well as specific instructions on how they take them and the frequency. Because of the different medications available, we must talk through your scenario first.

All pets must be handled by airline staff during check in. If your pet is aggressive and snaps or tries to bite, they will not be accepted.